Reference

Terms and Conditions That Govern Your Account

These Terms and Conditions set out the rules that apply between you and fairplay111 whenever you open an account, deposit funds through UPI, Paytm or PhonePe, or access…

Effective for all India accountsCovers deposits via UPI, Paytm, PhonePeApplies to all lobby sectionsSubject to local law where you resideUpdated when material changes occur

Explore the lobby Read FAQ

Where and How These Terms Apply

fairplay111 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to fairplay111 and the validity of these Terms depend on the laws applicable in your place of residence. You are solely responsible for checking whether using this platform is permitted under local law in your region of India before opening or continuing to use an

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account. These Terms govern every transaction you make — including deposits processed via UPI, Paytm or PhonePe — along with withdrawals, account suspension, and content access. If any clause is found unenforceable under applicable law, the remaining clauses continue in full force. fairplay111 reserves the right
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to amend these Terms at any time; the updated version will be published on this page and takes effect immediately upon posting. Continuing to use the platform after an update constitutes your acceptance of the revised Terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR COMPLIANCE TEAM

Contact Us About These Terms

If any clause in these Terms is unclear, or you wish to raise a concern about how they have been applied to your account, our team is available around the clock. Queries about account eligibility, wallet restrictions or withdrawal holds are handled directly by the same team that manages account compliance.

Team online

Live Chat

Open the chat widget from any page of the fairplay111 site. Our agents handle Terms-related queries, account eligibility questions and withdrawal hold explanations in real time, every day of the week.

Email Support

Send a detailed message to our support address for written responses about specific clauses, account decisions or formal objections. We aim to reply within 24 hours of receiving your message.

Help Centre

Browse the self-service help section to find answers about account rules, deposit and withdrawal conditions under these Terms, and what steps to take if your account access changes unexpectedly.

HOW WE UPHOLD THESE TERMS

Data Handling, Security and Your Account Rights

Fairplay111 applies specific operational standards to protect your account and the data connected to it.

Data Retention

We retain your account data for the period required under applicable financial and legal obligations. You may request a copy of the data we hold about you at any time by contacting our support team via live chat or email.

Cookie Policy

We use session and preference cookies to keep your account logged in and to remember your lobby settings. You can adjust cookie permissions in your browser at any time; some features may not function fully if cookies are disabled.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. We never store payment credentials like your UPI VPA or Paytm PIN — those remain within the payment provider's own secured environment.

Withdrawal Verification

Before processing a withdrawal to your linked UPI handle, Paytm wallet or PhonePe account, we verify that the beneficiary matches the name on your registered account. This step protects you and keeps the process compliant.

Requesting Changes

If you need to update account details such as your registered mobile number or linked payment method, raise the request through live chat with a valid identity document. Changes are processed within two business days.

Who to Contact

For formal requests relating to these Terms — including data access, account closure or dispute escalation — address your message to our compliance team via the support email listed in the Help Centre. We acknowledge receipt within 48 hours.

Your Questions About These Terms Answered

Below are the questions we receive most often about how these Terms and Conditions work in practice. If your question is not covered here, start a live chat and our team will walk you through the relevant clause directly.

Access to the platform and the enforceability of these Terms depend on the laws of your specific state or union territory. You should check local law before using the platform; we cannot provide legal advice on your regional situation.

Yes. We publish all updates directly on this page and the revised Terms take effect immediately. We recommend checking this page periodically; continuing to use the platform after an update means you have accepted the new version.

If your account is suspended for a Terms breach, your available wallet balance is held in place during the review period. Once the review concludes, eligible funds are returned to your linked UPI, Paytm or PhonePe account as applicable.

Contact our support team via email with your registered mobile number and a valid identity document. We will compile and share your data within the period required by applicable privacy law — usually within 30 days of verification.

Currently these Terms are published in English. If you need clarification on a specific clause in another language, contact our live chat team and an agent will explain the relevant section to you in a language you are comfortable with.

Providing false registration details, attempting to manipulate game outcomes, or using another person's payment credentials are all considered breaches. Consequences range from temporary access restrictions to permanent account closure, depending on the severity.

Send a written dispute to our compliance team via the support email with your account details, the decision you are challenging, and supporting evidence. We acknowledge disputes within 48 hours and aim to resolve them within seven business days.

Terms and Conditions That Govern Your Account

Contact Us About These Terms

Live Chat

Email Support

Help Centre

Data Handling, Security and Your Account Rights

Data Retention

Cookie Policy

Account Security

Withdrawal Verification

Requesting Changes

Who to Contact

Your Questions About These Terms Answered

01 Do these Terms apply differently based on which Indian state I live in?

02 Can fairplay111 change these Terms without notifying me individually?

03 What happens to my deposited funds if my account is suspended under these Terms?

04 How do I request a copy of the personal data fairplay111 holds about my account?

05 Are these Terms available in any Indian regional languages?

06 What constitutes a breach of these Terms and what are the consequences?

07 How do I formally dispute a decision made under these Terms?

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